Answers to questions from our guests

What are the check-in and check-out times?
Check-in is available until 4 pm. Check-out must take place by 10 am on the day of departure.

Can I arrive at the facility after the check-in time?
Yes, on request it is possible to arrive after the scheduled time.

When do you serve breakfast?
Breakfast is available every morning from 8 am to 10 am. Upon request, it can also be served earlier, starting at 6 am. When the weather is good, you can enjoy breakfast outdoors in our flower garden.

Do you have wifi?
Of course, free wifi is available throughout the facility.

Do you allow pets?
Unfortunately, no. The rooms are carpeted, which makes them unsuitable for animals.
Do you have parking?
Yes, we have reserved and free parking for our guests - reservations are not required.
Upon request, a garage for motorbikes and bicycles is available.

What is the opening period of the hotel?
The facility is open from Easter to early November.

What payment methods do you accept?
We accept cash, debit and Visa and Mastercard credit cards.

What happens if I cancel my booking after the deadline?
We ask for a deposit of 100.00 euros per booking. In case of cancellation, the deposit will not be refunded.

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Via Navene Vecchia, 54 | 37018 Malcesine (Verona)
Lago di Garda - Italia

Tel: +39 045 74.000.88 - Mail:
P.Iva 01775370230